We know you may occasionally wish to arrange something special during your stay. However, our accommodation is provided for private holiday use and the woodland is not operated or insured as a party, gathering or event venue.
Any outside supplier wishing to enter the woodland — including caterers, private chefs, photographers, videographers, beauticians or similar services — must be discussed with us and approved in writing well in advance of your stay. Please do not make arrangements with an outside supplier before receiving our approval.
For the safety and security of everyone staying with us, our woodland is a private, locked site. Gate access codes must not be shared with external suppliers. Where a supplier has been approved, we will arrange access directly with them.
Please also be aware that:
- The maximum occupancy of your accommodation applies to everyone using the property and its facilities, not simply those staying overnight. Additional friends, family members or other day guests are not permitted.
- Our accommodation and kitchens are not commercial catering facilities. Outside caterers/private chefs may not prepare or cook food inside the accommodation unless we have expressly agreed otherwise in writing.
- Cooking equipment must not be set up on decks, verandas or other timber structures.
- Any proposed cooking equipment, naked flames, gas appliances, BBQs or other heat sources must be specifically approved by us in advance and may be prohibited entirely during periods of increased fire risk.
- Professional photography or filming must be agreed with us in advance, including the nature of the shoot, equipment being used and number of people attending.
- Approval of an external supplier does not give permission for additional guests or visitors to attend the property.
Simple deliveries of pre-prepared food, flowers, cakes or similar items do not normally require approval, provided the supplier is only making a delivery and will not be entering or remaining at the property.
If you’re considering arranging an outside service during your stay, please contact us before booking it and we’ll let you know whether it can be accommodated.